Privacy Policy
The short version
- Your camera video never leaves your device. The app analyses it on your phone or tablet and keeps only the results (like where a shot went).
- Accounts belong to parents/guardians or adult players. Kids train under a parent's account.
- Leaderboards show only a nickname you choose and an age group, and only if you turn it on.
- Player profiles and training results are stored in Canada.
- We don't sell data, show ads, or use advertising trackers.
- You can delete a player or your whole account anytime in the app (Me → Delete).
1. Who we are
SightLine Hockey ("SightLine", "we", "us") is an off-ice hockey training app based in Canada. This policy explains what information we collect through the SightLine app, website and coach dashboard, how we use it, and the choices you have. Questions: sightlinehockey@gmail.com.
2. What we collect
| Information | Why |
|---|---|
| Email address of the account holder (parent/guardian, adult player or coach) | To sign you in, to send account emails (confirming your account, resetting your password, sign-in links) and, if you ask for them, Shot Session reports. |
| Password | To sign you in. It's stored only as a secure one-way hash by our sign-in provider; we can't see it. |
| Player profiles: first name or nickname, optional age group | To keep each player's progress separate and to group leaderboards by age. |
| Training results: games played, scores, levels, stars, hand-speed estimates, shot locations on the net, hits/misses, release times, dates | To show progress, streaks, heatmaps and coach reports, and to run challenges. |
| Form Check measurements: body angles and timings from the AI coach (e.g. knee bend, head position, release time), the score and tips | To give shooting feedback and show improvement over time. The video itself is analysed on your device and never uploaded. |
| Shot Session reports: shot type, shooting hand, camera angle, number of shots, each shot's time, form score, release time and tip, plus the session summary and focus drill. Also whether a copy was emailed. | To show the report in the app's Inbox on any device you sign in on, to email it to you if you ask, and to show improvement over time. The video is analysed on your device and never uploaded. |
| Challenge results: Daily and Weekly Challenge scores and dates | To run the challenges and their age-group leaderboards, and to name each week's champion. |
| App usage events: an anonymous device ID, the type of device (phone/tablet/computer), and actions like "finished camera setup" or "played Grid Rush, score 18" | To understand how SightLine is used and where people get stuck, so we can improve it. No names, emails, photos or video. |
| Public nickname (optional) | Only if you opt in to leaderboards. |
| Team membership and weekly plans | Only if a player joins a team with a coach's code. |
| Waitlist sign-ups: email and role (parent, player, coach, facility) | To tell you about launch and pricing. |
What we do not collect
We do not collect or upload camera video or photos. Video is processed live on your device (including by the AI Form Check) and immediately discarded; only measurements are kept. We do not collect precise location, contacts, or advertising IDs, and we do not use third-party advertising or tracking cookies.
Information stored only on your device
If you use the app without signing in, your players and results are stored only in your browser on that device. We can't see them, and clearing your browser data removes them.
3. Children's privacy
SightLine is designed for young hockey players, so we take extra care:
- Accounts must be created by a parent or legal guardian, or by an adult player (18+). Children should not create their own accounts.
- The parent decides whether a player appears on public leaderboards. Leaderboards show only the chosen nickname, age group and scores, never real names, photos, emails or locations.
- We collect only what's needed to run the training features (see section 2).
- A parent can review, correct or delete their child's information at any time (see section 7).
4. How we use information
- To provide the app: sign-in, syncing between devices, progress tracking, challenges and leaderboards.
- To share a player's training results with the coach of a team the parent chose to join.
- To keep the service safe and fair, e.g. removing inappropriate nicknames or implausible scores.
- To improve SightLine using usage statistics, such as how many people finish camera setup or come back the next week.
- To send account and service emails. We'll only send marketing emails if you signed up for them, and every one has an unsubscribe link.
5. Who we share it with
We do not sell or rent personal information. We share it only:
- With coaches of teams a player has joined (name, training results, Form Check and Shot Session results, plan progress).
- On leaderboards, if you opt in (nickname, age group, scores).
- Weekly champion: if a player with a public nickname wins the Weekly Challenge, that nickname is shown in the app as the week's champion, including to people who aren't signed in.
- With SightLine staff who run the service. Our admins can see account emails, player profiles and results to provide support, keep the boards fair, and contact a top scorer. Payment records (once payments open) are visible only to admins.
- With service providers who run parts of SightLine for us under contract:
- Supabase: database and sign-in. Our database is hosted in Canada (Canada Central region).
- Cloudflare: website and app hosting (global content delivery network, United States-based company). Waitlist sign-ups are stored in our own database in Canada.
- Brevo (Sendinblue SAS, France): sends our account emails and Shot Session report emails. It receives the email address and the content of that email.
- When required by law, or to protect the safety of our users or others.
Where your data lives. Player profiles and training results are stored in Canada. Our providers are companies based outside Canada (mainly the United States), and website pages and sign-in emails may pass through servers outside Canada. When information is handled outside Canada, it may be subject to the laws of that country.
6. How long we keep it
We keep account and training information while the account is active. When you delete a player or your account, it's removed from our live database right away, including their training results, Form Checks, Shot Session reports and challenge scores. A past Weekly Challenge champion's nickname may stay in that week's record unless you ask us to remove it. Copies in our providers' backups are overwritten on their normal schedule, usually within 30 days. Waitlist emails are kept until launch communications end or you unsubscribe.
7. Your choices and rights
- Delete a player or your whole account: in the app, go to Me → Delete player or Me → Delete account. Coaches can delete their account from the coach dashboard.
- Leave the leaderboards: email us and we'll remove the nickname right away (including from any past Weekly Challenge champion records).
- Stop report emails: untick "Email me the report" before a Shot Session. Reports still appear in the app's Inbox.
- Access or correct your information, or ask a question: email sightlinehockey@gmail.com. We'll respond within 30 days.
- If you can't access the app, email us from the account's email address and we'll delete the account for you.
- If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
8. Security
Information is encrypted in transit (HTTPS). Database access rules make sure each family can only see its own players, and coaches only see players on their teams. Passwords are stored only as secure one-way hashes, and password resets go through a link sent to your email address. Use a password you don't use anywhere else. No system is perfectly secure, but we work to protect your information and will notify affected users of a breach as required by law.
9. Changes
If we make important changes, we'll update the date above and let account holders know in the app or by email before the changes take effect.
10. Contact
SightLine Hockey
sightlinehockey@gmail.com